When your flowers arrive in a bunch form, remove the packing and allow them to breathe.
Cut 1-2 inches of the stems, remove the leaves below the water line and put the flowers in a vase with clean water.
Once in 24 hrs, please cut about 2 cms of the bottom of each flower stem and change the water.
When your flowers arrive in an arrangement form i.e., flowers are fixed on to a floral foam, then you just need to ensure that the foam remains wet throughout the day.
For this just pour water on the foam so that the foam is completely hydrated. In the case of an arrangement, you don’t need to cut the stems.
Keep flowers away from sunlight, heating or cooling vents, direct drafts from a ceiling fan and the tops of televisions or radiators.
A majority of our orders are delivered on time as per the time slot selected.
This is not met in very rare cases where the situation is beyond our control viz., traffic congestion en route, remote address for delivery, etc.
Once the order is prepared for delivery, the delivery cannot be redirected to any other address.
Although we try not to, occasionally, substitution is necessary due to temporary and/or regional unavailability issues.
Please be noted that we may have to do this without informing you because we give utmost importance to delivery on time since most of our orders are gifts for a certain occasion.
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