When the flowers arrive in a bouquet, remove the packaging.
Cut 1-2 cm from the stems and place the flowers in a vase with clean water.
If the flowers arrive arranged, such as fixed in foam in a box or similar, you only need to ensure the foam is wet throughout the day.
Please keep the flowers away from direct sunlight or air conditioning.
For cakes, place them in the refrigerator immediately upon receipt until it's time to cut them.
The cake should be returned to the fridge and consumed within 24 hours.
Let it brighten your day!
Most of our orders are delivered on time according to the selected time frame.
However, in very rare cases where the situation is beyond our control, such as traffic congestion on the road, a remote delivery address, etc.
Once the order is prepared for delivery, it cannot be redirected to any other address.
Although we try to avoid it, substitution may sometimes be necessary due to temporary and/or local unavailability issues.
Please note that we may need to do this without informing you, as we place the highest importance on on-time delivery since the majority of our orders are gifts for a specific occasion.
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